SideKick Data Recovered – Well, Most, If not All

If you were mixed in with the sidekick data loss problems of recent days then all might be ok thanks to most, if not all of the data being recovered. The outage was cause by a system failure that basically lost user data that included contacts, messages, photos, calendar, tasks and high scores on a number of users phones.

We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage. We plan to begin restoring users’ personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible.

If your account was one of those with missing data then you should start to see it re sync shortly. For future plans both MS and T-Mob are working on a more resilient backup system to ensure that this doesn’t happen again. Via: Giz